Shipping policy

*ALL ORDERS ARE FINAL UNLESS APPROVED FOR EXCHANGE

  • I understand that I must allow up to 2 business days for standard payment processing
  • I understand that if my order is NOT on hand, it will take up to 3 Business Days for my order to process and 5-8 Business Days to arrive (depending on location and chosen shipping method) 
  • I understand that I must sign for my package

Proof of ID will be required for ALL flagged transactions to prevent fraud activity. Orders that do not have matching billing and shipping addresses will be refunded.

Shipping times listed in checkout refers to AFTER your order has been received by us, confirmed and is now being shipped out to you. 
Please place all orders in advance to avoid any inconveniences, as InnerLuxuri cannot control any shipping mishaps. 

InnerLuxuri ships through the following carrier: USPS, FedEx, UPS
A Signature will be required upon delivery. Failure to sign will result in your order being returned to the carrier location and re-attempted for delivery the next business day. Signature is also required for all pick-up orders.

Please note that any delays are out of our control. For more information on any delay with your order, please contact the respective shipping carrier. 
Please be sure that all shipping information is correct upon ordering. InnerLuxuri Hair Collection will not be held responsible for any incorrect addresses or missing packages. Once tracking information has been given to customers, the customer is solely responsible for contacting the shipping carrier with questions or concerns.